Customer Comments

MARS CHESTNUT: Good Evening Jonathan, Just wanted to drop a line to confirm the chair was delivered no problem today, the box just fit in my lift so even easier getting it in than initially thought. Very happy with the colour and comfort of the chair. Thanks very much for all the help with the ordering and delivery process. I look forward to you getting the side tables in so I can add one of these.
VENUS REDWINE: Hi put chair together all be it arms and zip bit tricky at first. Sitting  it now really good quality very pleased with it regards lawrence
MARS CREAM: Afternoon Jonathan, The Mars chair was delivered earlier today.  No problems to report and it seems to be a well made and very Comfortable chair.  Apart from a few rough edges on the underside of the wooden base it appears to give very little away in any respect to the higher priced alternatives from the likes of Ekornes with their Stressless range.  It's certainly a cut above the (admittedly budget priced) Relaxateeze Avanti chair I purchased locally a few years ago.  In other words I am a happy customer. Thanks for keeping me up to date with the delivery situation and if the need arises for me to buy another recliner chair in the future I will call you first. Very best wishes, Graeme
NEPTUNE: First impressions; The chair is of good quality and solidly made. Easy to put the arms on and with them coming detached it makes it easy to carry up the stairs. (4 floors). The chair looks stylish and has nice clean lines. It is very comfortable and is a world of difference from my old chair. I have tried all the top brands; lazy boy, relaxatease etc from high street retailers and can honestly say it is as comfortable as those. Some of which are £1800. In short this is a really good deal. many thanks Jonathon and i'll recommend you to friends and family. regards
HEREFORD: Hi  Jonathan just to say we are very pleased with the Hereford recliner it is as you said equal to the mars ( we think better ), and thanks for your help with seat base it came today , truly great service by you we cant thank you enough. Yours Jack

 

NEPTUNE:  Dear Jonathan, The Neptune Recliner arrived bright and early this morning and its fantastic. My daughter and I have been playing with it all day and I have to say its the first time in 5 years that I actually feel comfortable and well supported whilst relaxing and watching TV. I knew I should have thrown the old chair out ages ago! Thank you for keeping in touch regularly whilst sorting out the order - It was much appreciated. With kind regards and best wishes.  Antonina

 

2 x NEPTUNES: Hi Jonathan, Chairs arrived safely today.  Very pleased with them. Many thanks. Ray

 

2 x HEREFORD:  Hi Jonathan, Just wanted to let you know that the chairs arrived safely yesterday and we are absolutely thrilled with the Herefords. It took us a little while to work out how to assemble the first chair, but the second one was a breeze!  The chairs are perfect!  The quality and design are excellent, and they are just a joy to sit in - I can imagine that I might even have a bit of a relaxing sleep after a few glasses of wine! We are extremely grateful to you for all you did to get us sorted out, and to supply with the new chairs after the difficulties with the Mars chairs. We really are delighted, and can't thank you enough! All good wishes. John

 

2 X MARS CREAM: Hi Jonathan, Chairs arrived just before 2pm this afternoon! Pretty fast freight I would call that!  They were very well packed with loads of protective covering so they are in A1 condition. The arms, easy to fit as you said, were in position well before 3pm and we are about to sit back and have a cuppa in the new acquisition - we are very pleased with the product and the overall effect in our lounge. Many thanks for your service - we will have no hesitation in recommending you to friends, both in UK and down here. Regards, Mitch & Fiona, South of France

NEPTUNE CREAM: Hi Jonathan, received my Neptune recliner today and I love it, thank you. Kind Regards Kevin

 

2 x NEPTUNE CREAM: Hello Jonathan, Just wanted to thank you for your excellent customer service in arranging alternative choice of chair due to unexpected supplier problem. You were able to discuss colours and designs over the phone and we received the 2 chairs the following day which was fantastic! We decided on the Neptune cream chairs which as you explained were more of a mushroom colour and fit in with our decor perfectly. The chairs were boxed well and we found it was easier to recline them outside to get them through the door. Minimal assembly of the arms which was a quick simple job. We are delighted with them, Kind Regards Debra

 

HEREFORD: Hi Jonathan, just to let you know the chair I ordered arrived on Thursday, as you explained it's very straight forward to assemble, it's extremely comfortable which to your credit you did say that, and as you know with my medical condition ( muscular dystrophy ) this is a necessity, I will need to raise the chair about 2 inches to make it easier for me to get out of, but I had already thought this.

The quality of the chair is fantastic and your service was great and I found you very informative and helpful, thanks again I would have no hesitation recommending you. Regards David

2 X SHANGRILA: 

November 2013 fancying a change from leather back to fabric, my local store had several swivel recliner’s in demo’ section, finding the: Shangri-la not too expensive at £249.00 & to be the most comfortable on offer I went to place an order, asking if I could have a small discount to purchase 2 – was told no discount, we give free delivery, also no stock – would be at least 4-weeks. After a fair bit of searching I found LeatherseatsOnline were advertising the Shangri-la at a cheaper price (including delivery), unfortunately still no stock & now into December, after speaking by telephone to Jonathan I placed an order thinking that we wouldn’t see them until January. 

What a great present: 3PM on Christmas Eve’ very happy to receive 2 X Shangri-la’s

Many thanks to Jonathan for organizing a quick delivery & saving me money, as for the Shangri-la – they are comfortable, the nuts/bolts/fittings are of good quality making a sturdy construction, was actually enjoyable putting them together. To sum up: A supplier and a product you can trust

Thanks again to Jonathan & LeatherseatsOnline.

MARS: Dear Jonathan, May I say how pleased we are with the chair you supplied  yesterday.
IWe will recommend you to our friends. Yours sincerely    Frank

MARS: Hello Jonathan, Just to let you know I have received delivery of my Mars chair this morning Thursday 30th January, on schedule, as promised. I am very pleased with it, in particular the chestnut colour of the leather. ( It isn`t  as “orangy” as the various pictures of it indicate.) I am now enjoying the comfort of it and it suits me fine. Very many thanks for the service provided. Regards, Ken

MARS:  Hi Jonathan, Just to say the " Mars " arrived at 9.00am  Friday 31st. and was assembled by 9.30am. Wonderful chair and in a better shade of cream than expected - more in tune with my room decoration ! ! ! Many thanks for your attention to my order and wishing you continued successful business. Kind regards - Bill

HEREFORD SADDLE BROWN:  The chair arrived via a very nice van driver. We 'built' it last night in about 20 minutes. It was all beautifully packaged and the instructions were wonderfully clear. And the chair itself is so GORGEOUS! Comfortable and luxurious without losing a sense of complete stability. And that extra bit of height so you can drop into it and rise elegantly is excellent! Also the depth of the seat makes a difference as does the sloped footstool. Altogether it is everything you said it would be, Jonathan. My husband is now casting one eye on it, then back on his own recliner, then one eye at mine .....Thank you so much, Jo

MARS: Hi Jonathan. Just to confirm that the chair arrived safe and sound! It was certainly worth waiting for! Really pleased with it and we would certainly recommend your company. Regards Pat

2 X MARS CHESTNUT: Good Morning Jonathan, Just to say a big thank you for simply great service from yourself. Our chairs arrived with no damage and we had them together in no time at all,it took longer to unpack them,assembly was a doddle. We made up the tray arms at the same time again a doddle but slight dents in the wood at each end of one tray. One dent fairly deep the other not so bad,and i suppose being a retired engineer  i have still got the eye of a hawk. Any way we slobbed out by the fire with a nice glass of malt and listened to the storm that battered us and not a care in the world. Will let you decide if its ok to replace tray if its not any trouble for you to do so. All the very best from a stormy North Devon, Philip & Carol

SHANGHAI: Dear Jonathan. Just to let you know that the chair has arrived and that I am absolutely delighted with it. Thank you,too, for your advice and help. The reason that I chose to buy from you was down to the personal service and the ability to actually 'talk to someone' plus, of course, the price! Kind regards Gill

2 x HONG KONG: Hi Jonathan, Just to say thank you for a very smooth transaction on the purchase of two Hong Kong Recliners. This must have been the most easiest ordering and delivery service I have ever used. We had purchased a similar chairs prevously from another local company to us in December 2013 and promised delivery within one week, we have only just received them taken over two months? Big thanks, pleasure dealing with you and will use you again. Regards Russell

MARS CREAM: I just wanted to say that The Mars recliner was delivered on time and was easy to assemble - the arms being the only parts to bolt into place. The chair is more than ample and very well padded.  The reclining mechanism is very good as well. Altogether a great product and fantastic value. Well done Jonathan! Peter

2 MARS CHOCOLATE: Thank you so much Jonathan for all your help in securing the quick delivery of our wonderful 'Mars' chairs which look, feel and smell good and were an excellent deal. Special thanks also to the delivery chaps who were respectful, competent and very informative. We have and shall recommend your company to our friends. Your service has been second to none. Well done and thank you. Heather and Peter

2 x HARROGATE: We are very pleased with our new Harrogate swivel chairs. Such a fast, friendly service and would recommend you to all. Self assembly very quick and straight forward. Thanks so much.
Pat & Peta

DUBLIN COGNAC: Hi Jonathan, Dublin recliners received and assembled.  Many thanks for your very prompt attention.  We are delighted. Kind regards Roger

MARS CHOCOLATE: Hi Jonathan. Just a quick e-mail to acknowledge receipt of my chair. I'm glad that I opted for the darker wood, as this looks fine alongside my other furniture. The chair feels very comfortable, and although it's early days, I'm sure it will give me many years of service. Thanks for your prompt and courteous service. Regards Chris

MARS CHOCOLATE: Hi Jonathan, thank you for your asistance in the purchase of my chair (Mars recliner) I am very happy with the lovely comfort, quality and the service provided from you, my wife also loves the chair but wants to get me out of it more! thank you again, Stuart

MARS CHOCOLATE: Thank you so much for our chair we are so pleased with it and  will certainly recommend you to all our frinds regards margaret 

SHANGHAI CHOCOLATE:  The chair arrived this morning, just like you said, and I spent an enjoyable couple of hours assembling it. The chair looks very smart and feels very comfortable, and the footrest rounds it off perfectly! Chris

SHANGHAI:  I purchased a Shanghai Recliner recently as a gift for my father and I just wanted to write to thank you and tell you how happy my father is with his chair. I already have a Shanghai Recliner and my father found it so comfortable that my sister and I ordered one from you as a surprise. My father has terrible arthritic problems in his neck (as do I) and since using his chair he hasn't had any pain at all. We're all very grateful for your assistance, the prompt and excellent service we received was the icing on the cake. Thanks so much. Dawn

2 X MAYFAIR REDBERRY:  Hi Jonathan. Just a little something for your feedback, the chairs arrived as promised this morning, minimal assembly required, they are extremely comfortable and look fantastic on our narrowboat. Thanks for a fast friendly service, I will certainly recommend you and your company to our friends, great doing business with you. Regards, Heather and Martin

LONDON CHOCOLATE:  Hi Jonathon, Just to let you know the chair has now arrived safely yesterday and that we are very pleased with it.  It is very comfortable, so thank you very much. The only problem now is, who gets priority to sit in it. Anyway thanks again, Kind regards, Peter 

NEPTUNE CREAM: Received chair earlier today, no problems fixing the arms on. Delighted with comfort and quality of this chair , so glad I spoke to You before ordering regarding how tall we are. Might order another one later on. I think this chair would suit either a modern or A traditional decor. Kind Regards and thanks for your advice Liz

HONG KONG FABRIC RECLINER: Hi Jonathan, Just wanted to get in touch to thank you for the first class service on this delivery.  I very much appreciated that you could get the chair to me at the weekend very quickly after I had ordered and that the couriers forwarded the expected delivery times so that I knew when to be home.Thanks again, Karen

2 X SHANGHAI NUTBROWN: Chair delivery was confirmed on Monday, delivery on Wednesday, both now built and sitting in their new home.

 Thanks very much, we are very happy with the chairs and your service.
 Was great to be able to talk to you on a snowy Saturday afternoon and make the order, delivery and installation in 5 days, all without leaving the warmth of home. Regards Keith

CANTERBURY: Hi Jonathan I have received my chair Thankyou it's brilliant - Robert

MARS: Thank you so much for your help over the phone yesterday. The chair has arrived and we are so pleased, the base goes well with our oak floor so no problems on that score, and it is so comfortable, I know I have made the right choice. The service has been amazing, less than 24 hours since I placed the order. Thank you again regards - Ian

2 x MAYFAIR CHOCOLATE: EMAIL SUBJECT - Snoozing - an olympic sport? Very pleased with both chairs.Would have contacted you earlier but was asleep. Many thanks - Phil

1 MARS AND 1 NEPTUNE CREAM: We are very pleased with the comfort and quality of our "his & hers" chairs and above all would like to than you Jonathan for your help and guidance. After sales service deserves more praise than the chairs if only that were possible - we shall recommend you without hesitation. - Peter

SHANGHAI NUTBROWN: Chair arrived on time, assembly no problem, very pleased with it, looks good and comfortable, only problem, may fall asleep while playing on the x-box lol! Regards - Pete

2 x NEPTUNE: Hi Jonathan, Although you web site is very good providing a lot more detailed information than most, speaking to you on the telephone gave me so much more confidence in my purchase. The 2 Nepture seats were received safely on Friday, just as you promised, and excellently packaged. We are both delighted with the build quality, leather, colour, style, and comfort. Many thanks - Ann and Brian

MARS CREAM: Hi Jonathan, Its here - its amazing and I even had a quick snooze in it this afternoon (don't tell my husband!) The side table/shelf is perfect and we are really happy!!! My 4yr old has laid claim to the box though and possibly is the most delighted out of the lot of us!! Kind regards - Leanne

MARS CHOCOLATE: Hi Jonathan, The chair has arrived and is fantastic!! Thanks for everything. - Mike

MARS CHOCOLATE: Hi Jonathon, Chair has arrived safely and looks fantastic. Thanks very much for a wonderful service. Best Wishes - Gordon

NEPTUNE CHESNUT: Hi Jonathan, Just a quick note to say the chair was delivered at 7.30am this morning! and is exactly what we wanted. Thank you for your very efficient, reliable and prompt service. Kind regards - Sue

MARS CREAM: Hi Jonathan, Just a quick note to say the chair was delivered at 7.30am this morning! and is exactly what we wanted. Thank you for your very efficient, reliable and prompt service. Kind regards - Gillian

MACAU: Hi Jonathan, I've been meaning to drop you a note of thanks before now but you know how it goes! We exchanged the chair, as you'll know, and are very happy with our now matching set. Big thanks for dealing with my cock up while you were on holiday. That was exceptional customer service. I have no doubt we'll be shopping with you again. Best wishes! - pAUL

MARS CHOCOLATE: Hi Jonathan, sorry in the delay in writitng but just wanted to say that I love my Mars chair and the dark chocolate colur goes perfectly with my sofa. Thank you again for the warm and friendly service and I might be back in touch for another one for my hubby as he has his eye on mine. x - Linda

BECKY: Hi Jonathan, Thank you so much for the excelllent service given regarding the purchase of the Becky chair for my elderly father. He is now home from hospital and is very pleased with his new chair. Your help in getting the chair to us so quickly is greatly appreciated. Warmest regards - Michele

MARS CHOCOLATE: Hi Jonathan. Just to say chairs arrived on time,and we are very pleased with them.plans changed and we are not going away this week,so if you could post tables sooner than the 8th,wife would be your friend for life. regards - Cliff

SIDETABLE FOR MARS, NEPTUNES: Hi Jonathan Just received the Side Tray by Royal Mail today. Fitted it just the job, really makes a difference, would recommend this to anybody buying the chair Warmest regards - Brian

NEPTUNES IN CREAM: Hello Jonathan, Just a quick line to say thank you very much for sending the replacement part for our Neptune chairs. it fitted easily as you said it would. We are very pleased with chairs,really comfortable. Will be recommending you to friends and family as the chairs are very good value. Thanks once again. - Steve

MARS CHOCOLATE: Hello Jonathan I just wanted to say thankyou. The chair and footstool arrived on Thursday morning and is beautiful. My husband is thrilled with it and suffice to say he has been successfully snoozing in it. What more could one want? Many thanks again for all your kind attention. Regards - Susi

MARS CHOCOLATE: Chair delivered this morning, easy job to fix the arms and within minutes was gently reclining ably assisted by the soothing notes of Radio 4. To say I love this chair is an understatement it is gorgeous and the leather quality fabulous. So to Jonathan and Tina a massive thank you and I truly hope your business goes from strength to strength - Amanda

SHANGHAI CREAM: Just to let you know--------after our initial problems and hassle assembling my husband's birthday present chair it is now in full use,much admired and Grandad hardly gets a look in with our family staying here for Easter. Kind regards - ALISON

MARS CHESTNUT: Hi Jonathan; Many thanks for getting back to me, I am sorry, yes without realising it I had thrown them away with all of the other packing. Many thanks for your customer care regarding my purchase, I am truly impressed, and the chair is exactly what we were looking for. Regards (NOTE - MARS AND NEPTUNE ARM SCREWS ARE TAPED UNDER THE LEFT HAND FACING METAL ARM BAR) - dAVID

SHANGHAI BLACK. Hi Johnathan, The chair arrived yesterday within 5 minutes of the estimated delivery time which was pretty impressive. Not the easiest thing to asemble,we had real trouble attaching the back of the chair but got there in the end and are really pleased with it. Thanks very much, Regards (NOTE - WHEN ASSEMBLING ANY CHAIR, DO NOT TIGHTEN THE BOLTS UNTIL ALL BOLTS ARE IN PLACE) - Martin

MARS CHOCOLATE. Thank you for delivery of chair. I am told it is very comforable my son has hardly been out of it since it's arrival! - Frances

MARS CREAM. Hi Jonathan and Tina. Just to advise delivery has taken place as you promised, and to thank you for your excellent service throughout. Our Mars recliners arrived this morning, they have been assembled and are in place in our home, we are absolutely delighted with them. Thank you once again, be assured you are most certainly being recommended to everyone. Regards and best wishes - Jeff

SHANGHAI. Just to let you know--------after our initial problems and hassle assembling my husband's birthday present chair it is now in full use,much admired and Grandad hardly gets a look in with our family staying here for Easter. Kind regards - Alison

VENUS REDWINE. Dear Johnathan, My Venus Leather Recliner Chair arrived safely at 11.58 hours today as promised and is a perfect match for a similar chair I purchased last year from my local store who have discontinued this range. Many thanks for your very efficient service and I will have no hesitation in recommending your Company to my friends Best Wishes - Anthony

HUDSON 2 SEATER SOFA AND CHAIR. Dear Johnathan Just received delivery this afternoon and we are delighted with the goods. Does the leather require any special treatment or cleaning product? Kind regards - Margaret

MARS CHESTNUT. Hi Jonathan Chair arrived ok as you said Thursday AM. The box was just to large for the doorway,but we managed alright. Now it is up and I am using it very please with the leather finish, I am now looking forward to the arrival of the Side Table as that will make all the difference, what you might call the icing on the cake. Thanks again Warmest regards - Brian

MARS CHESTNUT. Jonathan, Mars Cassini chairs are now ensconced in our lounge. They are splendid and so comfortable. Now looking forward to the cherry side tables in a couple of weeks. Thanks for excellent service and keeping us in touch with progress of the order. Regards - Steve and Annie

MARS. Hi Jonathan I thought I must email you to let you know our chair has arrived and we are over the moon with it. It is exceptional value for money and I could not recommend your service highly enough. I am sure we will be doing business with you again in the not too distant future. Once again, many thanks, the chair is beautiful. Regards - Linda

MARS. Hope you pride yourself in the great service you supply. Best ever. Thank you so very much Kind regards - Wendy

MARS. Mars chair delivered today as promised, very impressed with the quality, may have to order another ! many thanks, - Vernon

MARS CHOCOLATE. Chair arrived on schedule yesterday morning. We are absolutely delighted with it. Very, very comfy. So much so that at 4.00pm yesterday having been working outside ind the garden since 8.00am in the morning, I had my first nap in it! Many thanks. - Robin

MACAU. Dear Jonathan, You will be delighted to know that the chair not only looks good but is very comfortable so much so that the Boss has decided that it is too good for me! I, of course, have been detailed off to maintain it and in this respect will you please let me know if a liquid leather cleaner or cream hide food with lanolin is suitable for cleaning purposes. Also is a small cup tray that bolts to the arm rest available? Cheer-cheers! - Steve

SHANGHAI. Just to let you know--------after our initial problems and hassle assembling my husband's birthday present chair it is now in full use,much admired and Grandad hardly gets a look in with our family staying here for Easter. Kind regards - Alison

MARS CHESTNUT: Chair arrived everything fine im really happy thanks a lot - Alan

SHANGHAI CHOCOLATE: Hi Jonathon Please forgive the time that has lapsed since I placed the order for above. The chair arrived at 2pm on 4th January. What a speedy service. Chair is wonderful and my partner is very pleased with purchase. Thanks again and once again I'm so sorry i havent given feedback. Regards - Janice

SHANGHAI CREAM: Morning Jonathan, Chair arrived yesterday - once again delivery time spot on - well packaged - light base is perfect. Thanks again, - Gordon

MARS CHESTNUT: Arrived yesterday, very well wrapped in huge boxes. Didn't take long to assemble and they are perfect. Thanks for everything Kind regards - Ian

MARS CHOCOLATE: Dear Jonathan This is to confirm that I received the chair early yesterday morning and felt that I must email you to thank you so much for the very efficient service and also to let you know how pleased my husband and myself are with this lovely chair and we may well be in touch with you again after Christmas as we are thinking about purchasing another one. Best wishes for Christmas and the New Year. - Dena

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“Its here - its amazing and I even had a quick snooze in it this afternoon (don't tell my husband!) The side table/shelf is perfect and we are really happy!!! My 4yr old has laid claim to the box though and possibly is the most delighted out of the lot of us!”

Leanne