2 x MARS CREAM: We purchased a pair of Mars recliners last year 2014, and must say that 9 months on they are by far the most comfortable chairs we have ever owned. The seat size is generous giving support to the whole upper leg extending to the back of the knee, the leather is sumptuous and of superb quality. We did have a minor issue with one of the chairs but a quick telephone call to Jonathan had that amended in a matter of days.
How refreshing that this company appreciates the value of genuine customer service, so far removed from the occasions when we have had the unpleasant experience of dealing with a high street store where salesmen are only interested in selling and not customer care. Dave from Wiltshire
MARS CHESTNUT: Hi Jonathan. Just a quick note of thanks. My chair arrived this morning and the guys did an excellent with delivery etc. Really happy with the chair and your service, I’ll know where to come the next time I need one. Thanks again
NEPTUNE CHESTNUT WITH CHERRY BASE: Dear Jonathan. This is just to thank you for the significant time you spent on the phone, talking us through the various advantages of the range of leather chairs. You also sent us leather samples of the cream and chestnut colours which were a great help as it decided us on the Neptune chair in chestnut leather with the cherry base. It arrived at the promised time and it was no trouble putting the arms on to the chair. It looks great with the two cream leather couches in our conservatory and is so very comfortable. It is well finished off and certainly looks more expensive than the amount we paid. We would not hesitate to recommend anyone to buy a chair from you and would be happy for this letter to be published on your website.
Thank you again. Mike and Yvonne.
NEPTUNE CHESTNUT WITH NATURAL BASE: Just a quick few lines, I've had the Neptune for some 4 weeks now and what a great chair it is. Fanastically comfortable and lovely to seat in. The Neptune is a really great looking chair, it commands its position in the room. My friends love it but aren't allowed to sit in it. Leather feels lovely too. I am vey well pleased with my purchase. Only downside is that my other half thinks I'm becoming a bit of a "Jim Royale" ! Great Chair, Great service and well worth the money.
NEPTUNE CREAM WITH NATURAL BASE: Hi Jonathan, Great delivery and service. The chair is really good, thank you.There is a small amount of damage on one of the adjusting knobs, if you have a spare, I would appreciate it. David
WINDSOR STANDARD CHOCOLATE: Jonathan, My chair arrived safely and is as beautiful and comfortable as I’d hoped. Thanks again for the great service and product. Take care, John
MARS CHESTNUT: My Mars order arrived today (Thurs 16th April) in good condition. We are delighted with it and thanks for your quick delivery. Brian
2 SORRANO PEBBLE BEIGE:
Hi Jonathan. Having decided on a new leather recliner for our conservatory the choice of retailer was the next decision, having found Leatherseatsonline.co.uk, (this was one of the best finds we have made). From our initial contact with Jonathan for a leather sample, to the delivery of our chairs, we encountered professionalism and good old fashioned customer service. Although we had a minor problem with the fixing of the back on one of our Sorrano chairs a call to Jonathan was all it needed for the problem to be resolved immediately. The Sorrano Leather Recliner/Rocker is a beautiful item that is both comfortable and a good looking addition to our home, the electric recliner is very smooth and quiet in its operation and easy to operate with its operation buttons discreetly positioned in the interior of the chair. This company is a pleasure to do business with and I can recommend them to any future customers in the knowledge that they will be fully satisfied with the service provided. D M**** Doncaster
1 NEPTUNE AND 1 MARS CHESTNUT: Good morning Jonathan. Just a quick email to thank you for the excellent service you provided when I ordered my two recliners.
- They arrived when you promised.
- Taking your advise - two excellent products.
- Will most certainly recommend your website to my friends and family. Not only the convenience of ordering on line but the addition of advise at the other end of the phone. Many thanks again, Kindest regards John
MARS CREAM: Just received my new Mars chair very easy to unbox and fit the arms took just under ten minutes.
I must add that dealing with Jonathon has been a lovely experience from start to finish and the quality of the product is outstanding representing fantastic value for money no need to wish him good luck in the future because with this level of service he cannot fail to go from strength to strength. Kind Regards Ian
MARS CHESTNUT: Jonathan. My chair arrived as promised a week ago and I am extremely pleased with it. Adaptable and very comfortable I have to fight off the rest of the family who try it at every opportunity!
Your website, advice over the phone and delivery procedure are all excellent. It is a pleasure to do business with you and having done so for many years myself your method of doing it is to be commended, I wish you all success. All best wishes Ian
HEREFORD: Hi Jonathan, Just a quick note to say the chair arrived this morning ok, quick bolt together, am now sitting comfortably watching TV, many thanks for your supply. Regards, Pete
MARS - RETURNED CHAIR - COLOUR DIDN'T SUIT - Hi Jonathan, I am pleased to say that the refund has arrived safely in my credit card account. I would also like to say how much I have appreciated your attitude and the way you have handled the matter. I am sorry that we could not complete the transaction but I can say what a pleasure it was to deal with you and your company, you are a perfect example of how to conduct sales over the internet. Thanks again, Nick
YORK CREAM: Hi I was just letting you know I have received chair and very pleased thank you for your quick delivery. Best Regards Mrs M
MARS CHOCOLATE: Good morning Jonathan. I would like to thank you for the efficient way you handled my above order. Which was received last Monday. Very pleased with my purchase except for the slight damage that is on the wood on the stool, picture attached. Would recommend you to others. Many thanks. Sandra (sent customer a new stool base)
SHANGRILA BEIGE: Hi Jonathan, My husband Peter says thank you for your help in getting the chair here so quick, it arrived here to-day, hes now sitting in it and finds it very comfortable, and thank you for your birthday wishes. Regards Zena
ALPINE CREAM: The chair arrived as promised this morning.So pleased with the Alpine recliner.I was not sure at first sit but after 30 minutes of sitting I love it. Great to be able to just swivel to where I want to be! Thanks for your first class service. William
MARS CREAM: Dear Sirs, Many thanks for your Mars chair which arrived on time, as you had advised. Delighted with the product and thank you for your speedy service. Yours faithfully, Peter
MARS CREAM X 2: Hi Jonathan, Took delivery of two cream Mars chairs yesterday, and they are all you said they would be in your video from your website: ten minutes to attach the four arms - easy; and you said they came in large boxes - and you were right! Took time to undo the string and packing material as they were extremely well packaged, but at least they arrived in perfect condition. As I am slightly disabled, I’m finding the extra height of these chairs absolutely ideal for me to get in and out of without any problems. I’ve also spent some time trying to find a fault with these chairs - but I’m having no luck! So all I can say is: Fantastic chairs and price - well done!
WINDSOR GRANDE CHOCOLATE: Hi Jonathan, I received my Windsor Grande leather chair last Friday, very impressed with the quality and size of the chair, it’s very solidly built and with me being just short of 20st I feel very comfortable sitting in such a solid built chair like this. Thanks for your great advice when choosing a larger chair what would suit my weight, and be very comfortable to sit in for long periods of time, I couldn’t have hoped for a better chair, especially at fantastic prices like this. Thanks again Jonathan. Best wishes, Paul.
NEPTUNE CREAM X 4: Hi, pleased to say the 4 chairs have arrived and we are both pleased with them. There is a slight problem that one of the knobs that control the recline is cracked. Could you please sort a replacement knob. Many thanks James
NEPTUNE CREAM/NATURAL BASE: Hi Jonathan Chair arrived safely yesterday, thanks. Very comfortable & I enjoyed relaxing in it with a glass of vino last night! Thanks again for your help & very prompt delivery. Regards Rob
VENUS CHESTNUT X 2: Hi Jonathan, Just to say we put the chairs together today ...They are Perfect !! You were right in telling us to put them together on the dining room table ,it made it so much easier. Once again, Many thanks. Kind regards, Sue
MARS CREAM X 2: Dear Jonathan, Belated I know, and I will not bore you with excuses, but I must compliment your business ethic and product.
When I placed my verbal order with you I first enquired if you could meet my very important criteria of delivering within three days, and you assured me that you could. In the event your third party carrier let you down on collection from your warehouse but, having assured me of delivery, you arranged for a dedicated delivery vehicle which arrived on the promised day. Incredible service and so much appreciated. And the chairs? We have recently moved into quite a large house but needed the two Mars Cassini recliners to make up seating numbers in our main reception room. I have counted up sixteen very comfortable existing alternatives throughout the house but since their arrival I have sat in nothing else.
Having purchased two, there is a spare , but no one would dare to sit on mine, in my favourite window corner overlooking the garden. I love the style, and the comfort level is way beyond expectations. What a fabulous product.
Thank you Jonathan, I am so glad that I found your web site. With best regards John
2 ALPINE CREAM: Thank you for the lovely Alpine recliners. They are very comfortable and look great. The excellent service you give is second to none. Yours sincerely Pat
MACAU CHOCOLATE: Dear Jonathan Thank you for prompt delivery of Macau recliner chair now assembled and in use. Be happy to recommend LeatherSeatsOnline. Regards Irene
NEPTUNE CREAM: WOW!!! Jonathan you have restored my faith in internet shopping. From the second you answered the phone I knew that we would be purchasing something from you. You were more interested in supplying a chair that fitted my proportions, rather than one that gave you higher proffit. We went for the Neptune and we are absolutely delighted with it. It looks and feels like we paid double what we actualy did pay. Keep answering the phone Jonathan, your attitude to people is as important as the product. Delivered within 40 hours of ordering. "Unbelievable". Kind regards, Bob & Glenda
NEPTUNE CHESTNUT: Thank you Jonathan. Chair delivered this morning. All happy bunnies. Hope cat is ok.
WINDSOR: Hi Jonathan. My Windsor Standard Leather recliner chair arrived today, I have assembled it with no problems. It is as comfortable as you claimed in your video,the leather is nice and soft. Well done, put me down as another satisfied customer. One question do you think I should apply Leather Masters protection cream to the bonded leather faces as well as to the Semi-annaline leather faces. Regards, Ken
MARS CHESTNUT: Hello Jonathan, Got my chair this morning and having taken a half hour to get out of box and put together it is great. Only ordered it Friday 1st August at 5.00pm and it arrived on the 7th at 08.45. What a great service you have, it's a pity that all businesses don't have the same service outlook. Thanks again, great price great service what more could one ask for? I will certainly recommend your company to anyone. Kind regards, James
EXMOUTH: Hi Received my Exmouth Chair on Friday as promised. I am no DIY expert but put it together quite easily on Saturday morning. Very pleased with the finished chair and am looking forward to watching football on TV in comfort (If I stay awake). Thanks also for the personal service you gave me on the telephone, I would highly recommend you to anyone looking for a reclining chair. Thanks again and I hope your son’s birthday party went well. Regards
MARS CREAM: Received the chair today thanks very much indeed. That's what I call customer service. Regards Ian
MARS CHESTNUT: Good Evening Jonathan, Just wanted to drop a line to confirm the chair was delivered no problem today, the box just fit in my lift so even easier getting it in than initially thought. Very happy with the colour and comfort of the chair. Thanks very much for all the help with the ordering and delivery process. I look forward to you getting the side tables in so I can add one of these.
VENUS REDWINE: Hi put chair together all be it arms and zip bit tricky at first. Sitting it now really good quality very pleased with it regards lawrence
MARS CREAM: Afternoon Jonathan, The Mars chair was delivered earlier today. No problems to report and it seems to be a well made and very Comfortable chair. Apart from a few rough edges on the underside of the wooden base it appears to give very little away in any respect to the higher priced alternatives from the likes of Ekornes with their Stressless range. It's certainly a cut above the (admittedly budget priced) Relaxateeze Avanti chair I purchased locally a few years ago. In other words I am a happy customer. Thanks for keeping me up to date with the delivery situation and if the need arises for me to buy another recliner chair in the future I will call you first. Very best wishes, Graeme
NEPTUNE: First impressions; The chair is of good quality and solidly made. Easy to put the arms on and with them coming detached it makes it easy to carry up the stairs. (4 floors). The chair looks stylish and has nice clean lines. It is very comfortable and is a world of difference from my old chair. I have tried all the top brands; lazy boy, relaxatease etc from high street retailers and can honestly say it is as comfortable as those. Some of which are £1800. In short this is a really good deal. many thanks Jonathon and i'll recommend you to friends and family. regards
HEREFORD: Hi Jonathan just to say we are very pleased with the Hereford recliner it is as you said equal to the mars ( we think better ), and thanks for your help with seat base it came today , truly great service by you we cant thank you enough. Yours Jack
NEPTUNE: Dear Jonathan, The Neptune Recliner arrived bright and early this morning and its fantastic. My daughter and I have been playing with it all day and I have to say its the first time in 5 years that I actually feel comfortable and well supported whilst relaxing and watching TV. I knew I should have thrown the old chair out ages ago! Thank you for keeping in touch regularly whilst sorting out the order - It was much appreciated. With kind regards and best wishes. Antonina
2 x NEPTUNES: Hi Jonathan, Chairs arrived safely today. Very pleased with them. Many thanks. Ray
2 x HEREFORD: Hi Jonathan, Just wanted to let you know that the chairs arrived safely yesterday and we are absolutely thrilled with the Herefords. It took us a little while to work out how to assemble the first chair, but the second one was a breeze! The chairs are perfect! The quality and design are excellent, and they are just a joy to sit in - I can imagine that I might even have a bit of a relaxing sleep after a few glasses of wine! We are extremely grateful to you for all you did to get us sorted out, and to supply with the new chairs after the difficulties with the Mars chairs. We really are delighted, and can't thank you enough! All good wishes. John
2 X MARS CREAM: Hi Jonathan, Chairs arrived just before 2pm this afternoon! Pretty fast freight I would call that! They were very well packed with loads of protective covering so they are in A1 condition. The arms, easy to fit as you said, were in position well before 3pm and we are about to sit back and have a cuppa in the new acquisition - we are very pleased with the product and the overall effect in our lounge. Many thanks for your service - we will have no hesitation in recommending you to friends, both in UK and down here. Regards, Mitch & Fiona, South of France
NEPTUNE CREAM: Hi Jonathan, received my Neptune recliner today and I love it, thank you. Kind Regards Kevin
2 x NEPTUNE CREAM: Hello Jonathan, Just wanted to thank you for your excellent customer service in arranging alternative choice of chair due to unexpected supplier problem. You were able to discuss colours and designs over the phone and we received the 2 chairs the following day which was fantastic! We decided on the Neptune cream chairs which as you explained were more of a mushroom colour and fit in with our decor perfectly. The chairs were boxed well and we found it was easier to recline them outside to get them through the door. Minimal assembly of the arms which was a quick simple job. We are delighted with them, Kind Regards Debra
HEREFORD: Hi Jonathan, just to let you know the chair I ordered arrived on Thursday, as you explained it's very straight forward to assemble, it's extremely comfortable which to your credit you did say that, and as you know with my medical condition ( muscular dystrophy ) this is a necessity, I will need to raise the chair about 2 inches to make it easier for me to get out of, but I had already thought this.The quality of the chair is fantastic and your service was great and I found you very informative and helpful, thanks again I would have no hesitation recommending you. Regards David
2 X SHANGRILA: November 2013 fancying a change from leather back to fabric, my local store had several swivel recliner’s in demo’ section, finding the: Shangri-la not too expensive at £249.00 & to be the most comfortable on offer I went to place an order, asking if I could have a small discount to purchase 2 – was told no discount, we give free delivery, also no stock – would be at least 4-weeks. After a fair bit of searching I found LeatherseatsOnline were advertising the Shangri-la at a cheaper price (including delivery), unfortunately still no stock & now into December, after speaking by telephone to Jonathan I placed an order thinking that we wouldn’t see them until January.
What a great present: 3PM on Christmas Eve’ very happy to receive 2 X Shangri-la’s
Many thanks to Jonathan for organizing a quick delivery & saving me money, as for the Shangri-la – they are comfortable, the nuts/bolts/fittings are of good quality making a sturdy construction, was actually enjoyable putting them together. To sum up: A supplier and a product you can trust
Thanks again to Jonathan & LeatherseatsOnline.
MARS: Dear Jonathan, May I say how pleased we are with the chair you supplied yesterday.
IWe will recommend you to our friends. Yours sincerely Frank
MARS: Hello Jonathan, Just to let you know I have received delivery of my Mars chair this morning Thursday 30th January, on schedule, as promised. I am very pleased with it, in particular the chestnut colour of the leather. ( It isn`t as “orangy” as the various pictures of it indicate.) I am now enjoying the comfort of it and it suits me fine. Very many thanks for the service provided. Regards, Ken
MARS: Hi Jonathan, Just to say the " Mars " arrived at 9.00am Friday 31st. and was assembled by 9.30am. Wonderful chair and in a better shade of cream than expected - more in tune with my room decoration ! ! ! Many thanks for your attention to my order and wishing you continued successful business. Kind regards - Bill
HEREFORD SADDLE BROWN: The chair arrived via a very nice van driver. We 'built' it last night in about 20 minutes. It was all beautifully packaged and the instructions were wonderfully clear. And the chair itself is so GORGEOUS! Comfortable and luxurious without losing a sense of complete stability. And that extra bit of height so you can drop into it and rise elegantly is excellent! Also the depth of the seat makes a difference as does the sloped footstool. Altogether it is everything you said it would be, Jonathan. My husband is now casting one eye on it, then back on his own recliner, then one eye at mine .....Thank you so much, Jo
MARS: Hi Jonathan. Just to confirm that the chair arrived safe and sound! It was certainly worth waiting for! Really pleased with it and we would certainly recommend your company. Regards Pat
2 X MARS CHESTNUT: Good Morning Jonathan, Just to say a big thank you for simply great service from yourself. Our chairs arrived with no damage and we had them together in no time at all,it took longer to unpack them,assembly was a doddle. We made up the tray arms at the same time again a doddle but slight dents in the wood at each end of one tray. One dent fairly deep the other not so bad,and i suppose being a retired engineer i have still got the eye of a hawk. Any way we slobbed out by the fire with a nice glass of malt and listened to the storm that battered us and not a care in the world. Will let you decide if its ok to replace tray if its not any trouble for you to do so. All the very best from a stormy North Devon, Philip & Carol
SHANGHAI: Dear Jonathan. Just to let you know that the chair has arrived and that I am absolutely delighted with it. Thank you,too, for your advice and help. The reason that I chose to buy from you was down to the personal service and the ability to actually 'talk to someone' plus, of course, the price! Kind regards Gill
2 x HONG KONG: Hi Jonathan, Just to say thank you for a very smooth transaction on the purchase of two Hong Kong Recliners. This must have been the most easiest ordering and delivery service I have ever used. We had purchased a similar chairs prevously from another local company to us in December 2013 and promised delivery within one week, we have only just received them taken over two months? Big thanks, pleasure dealing with you and will use you again. Regards Russell
MARS CREAM: I just wanted to say that The Mars recliner was delivered on time and was easy to assemble - the arms being the only parts to bolt into place. The chair is more than ample and very well padded. The reclining mechanism is very good as well. Altogether a great product and fantastic value. Well done Jonathan! Peter
2 MARS CHOCOLATE: Thank you so much Jonathan for all your help in securing the quick delivery of our wonderful 'Mars' chairs which look, feel and smell good and were an excellent deal. Special thanks also to the delivery chaps who were respectful, competent and very informative. We have and shall recommend your company to our friends. Your service has been second to none. Well done and thank you. Heather and Peter
2 x HARROGATE: We are very pleased with our new Harrogate swivel chairs. Such a fast, friendly service and would recommend you to all. Self assembly very quick and straight forward. Thanks so much.
Pat & Peta
DUBLIN COGNAC: Hi Jonathan, Dublin recliners received and assembled. Many thanks for your very prompt attention. We are delighted. Kind regards Roger
MARS CHOCOLATE: Hi Jonathan. Just a quick e-mail to acknowledge receipt of my chair. I'm glad that I opted for the darker wood, as this looks fine alongside my other furniture. The chair feels very comfortable, and although it's early days, I'm sure it will give me many years of service. Thanks for your prompt and courteous service. Regards Chris
MARS CHOCOLATE: Hi Jonathan, thank you for your asistance in the purchase of my chair (Mars recliner) I am very happy with the lovely comfort, quality and the service provided from you, my wife also loves the chair but wants to get me out of it more! thank you again, Stuart
MARS CHOCOLATE: Thank you so much for our chair we are so pleased with it and will certainly recommend you to all our frinds regards margaret
SHANGHAI CHOCOLATE: The chair arrived this morning, just like you said, and I spent an enjoyable couple of hours assembling it. The chair looks very smart and feels very comfortable, and the footrest rounds it off perfectly! Chris
SHANGHAI: I purchased a Shanghai Recliner recently as a gift for my father and I just wanted to write to thank you and tell you how happy my father is with his chair. I already have a Shanghai Recliner and my father found it so comfortable that my sister and I ordered one from you as a surprise. My father has terrible arthritic problems in his neck (as do I) and since using his chair he hasn't had any pain at all. We're all very grateful for your assistance, the prompt and excellent service we received was the icing on the cake. Thanks so much. Dawn
2 X MAYFAIR REDBERRY: Hi Jonathan. Just a little something for your feedback, the chairs arrived as promised this morning, minimal assembly required, they are extremely comfortable and look fantastic on our narrowboat. Thanks for a fast friendly service, I will certainly recommend you and your company to our friends, great doing business with you. Regards, Heather and Martin
LONDON CHOCOLATE: Hi Jonathon, Just to let you know the chair has now arrived safely yesterday and that we are very pleased with it. It is very comfortable, so thank you very much. The only problem now is, who gets priority to sit in it. Anyway thanks again, Kind regards, Peter
NEPTUNE CREAM: Received chair earlier today, no problems fixing the arms on. Delighted with comfort and quality of this chair , so glad I spoke to You before ordering regarding how tall we are. Might order another one later on. I think this chair would suit either a modern or A traditional decor. Kind Regards and thanks for your advice Liz
HONG KONG FABRIC RECLINER: Hi Jonathan, Just wanted to get in touch to thank you for the first class service on this delivery. I very much appreciated that you could get the chair to me at the weekend very quickly after I had ordered and that the couriers forwarded the expected delivery times so that I knew when to be home.Thanks again, Karen
2 X SHANGHAI NUTBROWN: Chair delivery was confirmed on Monday, delivery on Wednesday, both now built and sitting in their new home.Thanks very much, we are very happy with the chairs and your service.Was great to be able to talk to you on a snowy Saturday afternoon and make the order, delivery and installation in 5 days, all without leaving the warmth of home. Regards Keith
CANTERBURY: Hi Jonathan I have received my chair Thankyou it's brilliant - Robert
MARS: Thank you so much for your help over the phone yesterday. The chair has arrived and we are so pleased, the base goes well with our oak floor so no problems on that score, and it is so comfortable, I know I have made the right choice. The service has been amazing, less than 24 hours since I placed the order. Thank you again regards - Ian
2 x MAYFAIR CHOCOLATE: EMAIL SUBJECT - Snoozing - an olympic sport? Very pleased with both chairs.Would have contacted you earlier but was asleep. Many thanks - Phil
1 MARS AND 1 NEPTUNE CREAM: We are very pleased with the comfort and quality of our "his & hers" chairs and above all would like to than you Jonathan for your help and guidance. After sales service deserves more praise than the chairs if only that were possible - we shall recommend you without hesitation. - Peter
SHANGHAI NUTBROWN: Chair arrived on time, assembly no problem, very pleased with it, looks good and comfortable, only problem, may fall asleep while playing on the x-box lol! Regards - Pete
2 x NEPTUNE: Hi Jonathan, Although you web site is very good providing a lot more detailed information than most, speaking to you on the telephone gave me so much more confidence in my purchase. The 2 Nepture seats were received safely on Friday, just as you promised, and excellently packaged. We are both delighted with the build quality, leather, colour, style, and comfort. Many thanks - Ann and Brian
MARS CREAM: Hi Jonathan, Its here - its amazing and I even had a quick snooze in it this afternoon (don't tell my husband!) The side table/shelf is perfect and we are really happy!!! My 4yr old has laid claim to the box though and possibly is the most delighted out of the lot of us!! Kind regards - Leanne
MARS CHOCOLATE: Hi Jonathan, The chair has arrived and is fantastic!! Thanks for everything. - Mike
MARS CHOCOLATE: Hi Jonathon, Chair has arrived safely and looks fantastic. Thanks very much for a wonderful service. Best Wishes - Gordon
NEPTUNE CHESTNUT: Hi Jonathan, Just a quick note to say the chair was delivered at 7.30am this morning! and is exactly what we wanted. Thank you for your very efficient, reliable and prompt service. Kind regards - Sue
MARS CREAM: Hi Jonathan, Just a quick note to say the chair was delivered at 7.30am this morning! and is exactly what we wanted. Thank you for your very efficient, reliable and prompt service. Kind regards - Gillian
MACAU: Hi Jonathan, I've been meaning to drop you a note of thanks before now but you know how it goes! We exchanged the chair, as you'll know, and are very happy with our now matching set. Big thanks for dealing with my cock up while you were on holiday. That was exceptional customer service. I have no doubt we'll be shopping with you again. Best wishes! - pAUL
MARS CHOCOLATE: Hi Jonathan, sorry in the delay in writitng but just wanted to say that I love my Mars chair and the dark chocolate colur goes perfectly with my sofa. Thank you again for the warm and friendly service and I might be back in touch for another one for my hubby as he has his eye on mine. x - Linda
BECKY: Hi Jonathan, Thank you so much for the excelllent service given regarding the purchase of the Becky chair for my elderly father. He is now home from hospital and is very pleased with his new chair. Your help in getting the chair to us so quickly is greatly appreciated. Warmest regards - Michele
MARS CHOCOLATE: Hi Jonathan. Just to say chairs arrived on time,and we are very pleased with them.plans changed and we are not going away this week,so if you could post tables sooner than the 8th,wife would be your friend for life. regards - Cliff
SIDETABLE FOR MARS, NEPTUNES: Hi Jonathan Just received the Side Tray by Royal Mail today. Fitted it just the job, really makes a difference, would recommend this to anybody buying the chair Warmest regards - Brian
NEPTUNES IN CREAM: Hello Jonathan, Just a quick line to say thank you very much for sending the replacement part for our Neptune chairs. it fitted easily as you said it would. We are very pleased with chairs,really comfortable. Will be recommending you to friends and family as the chairs are very good value. Thanks once again. - Steve
MARS CHOCOLATE: Hello Jonathan I just wanted to say thankyou. The chair and footstool arrived on Thursday morning and is beautiful. My husband is thrilled with it and suffice to say he has been successfully snoozing in it. What more could one want? Many thanks again for all your kind attention. Regards - Susi
MARS CHOCOLATE: Chair delivered this morning, easy job to fix the arms and within minutes was gently reclining ably assisted by the soothing notes of Radio 4. To say I love this chair is an understatement it is gorgeous and the leather quality fabulous. So to Jonathan and Tina a massive thank you and I truly hope your business goes from strength to strength - Amanda
SHANGHAI CREAM: Just to let you know--------after our initial problems and hassle assembling my husband's birthday present chair it is now in full use,much admired and Grandad hardly gets a look in with our family staying here for Easter. Kind regards - ALISON
MARS CHESTNUT: Hi Jonathan; Many thanks for getting back to me, I am sorry, yes without realising it I had thrown them away with all of the other packing. Many thanks for your customer care regarding my purchase, I am truly impressed, and the chair is exactly what we were looking for. Regards (NOTE - MARS AND NEPTUNE ARM SCREWS ARE TAPED UNDER THE LEFT HAND FACING METAL ARM BAR) - dAVID
SHANGHAI BLACK. Hi Johnathan, The chair arrived yesterday within 5 minutes of the estimated delivery time which was pretty impressive. Not the easiest thing to asemble,we had real trouble attaching the back of the chair but got there in the end and are really pleased with it. Thanks very much, Regards (NOTE - WHEN ASSEMBLING ANY CHAIR, DO NOT TIGHTEN THE BOLTS UNTIL ALL BOLTS ARE IN PLACE) - Martin
MARS CHOCOLATE. Thank you for delivery of chair. I am told it is very comforable my son has hardly been out of it since it's arrival! - Frances
MARS CREAM. Hi Jonathan and Tina. Just to advise delivery has taken place as you promised, and to thank you for your excellent service throughout. Our Mars recliners arrived this morning, they have been assembled and are in place in our home, we are absolutely delighted with them. Thank you once again, be assured you are most certainly being recommended to everyone. Regards and best wishes - Jeff
SHANGHAI. Just to let you know--------after our initial problems and hassle assembling my husband's birthday present chair it is now in full use,much admired and Grandad hardly gets a look in with our family staying here for Easter. Kind regards - Alison
VENUS REDWINE. Dear Johnathan, My Venus Leather Recliner Chair arrived safely at 11.58 hours today as promised and is a perfect match for a similar chair I purchased last year from my local store who have discontinued this range. Many thanks for your very efficient service and I will have no hesitation in recommending your Company to my friends Best Wishes - Anthony
HUDSON 2 SEATER SOFA AND CHAIR. Dear Johnathan Just received delivery this afternoon and we are delighted with the goods. Does the leather require any special treatment or cleaning product? Kind regards - Margaret
MARS CHESTNUT. Hi Jonathan Chair arrived ok as you said Thursday AM. The box was just to large for the doorway,but we managed alright. Now it is up and I am using it very please with the leather finish, I am now looking forward to the arrival of the Side Table as that will make all the difference, what you might call the icing on the cake. Thanks again Warmest regards - Brian
MARS CHESTNUT. Jonathan, Mars Cassini chairs are now ensconced in our lounge. They are splendid and so comfortable. Now looking forward to the cherry side tables in a couple of weeks. Thanks for excellent service and keeping us in touch with progress of the order. Regards - Steve and Annie
MARS. Hi Jonathan I thought I must email you to let you know our chair has arrived and we are over the moon with it. It is exceptional value for money and I could not recommend your service highly enough. I am sure we will be doing business with you again in the not too distant future. Once again, many thanks, the chair is beautiful. Regards - Linda
MARS. Hope you pride yourself in the great service you supply. Best ever. Thank you so very much Kind regards - Wendy
MARS. Mars chair delivered today as promised, very impressed with the quality, may have to order another ! many thanks, - Vernon
MARS CHOCOLATE. Chair arrived on schedule yesterday morning. We are absolutely delighted with it. Very, very comfy. So much so that at 4.00pm yesterday having been working outside ind the garden since 8.00am in the morning, I had my first nap in it! Many thanks. - Robin
MACAU. Dear Jonathan, You will be delighted to know that the chair not only looks good but is very comfortable so much so that the Boss has decided that it is too good for me! I, of course, have been detailed off to maintain it and in this respect will you please let me know if a liquid leather cleaner or cream hide food with lanolin is suitable for cleaning purposes. Also is a small cup tray that bolts to the arm rest available? Cheer-cheers! - Steve
SHANGHAI. Just to let you know--------after our initial problems and hassle assembling my husband's birthday present chair it is now in full use,much admired and Grandad hardly gets a look in with our family staying here for Easter. Kind regards - Alison
MARS CHESTNUT: Chair arrived everything fine im really happy thanks a lot - Alan
SHANGHAI CHOCOLATE: Hi Jonathon Please forgive the time that has lapsed since I placed the order for above. The chair arrived at 2pm on 4th January. What a speedy service. Chair is wonderful and my partner is very pleased with purchase. Thanks again and once again I'm so sorry i havent given feedback. Regards - Janice
SHANGHAI CREAM: Morning Jonathan, Chair arrived yesterday - once again delivery time spot on - well packaged - light base is perfect. Thanks again, - Gordon
MARS CHESTNUT: Arrived yesterday, very well wrapped in huge boxes. Didn't take long to assemble and they are perfect. Thanks for everything Kind regards - Ian
MARS CHOCOLATE: Dear Jonathan This is to confirm that I received the chair early yesterday morning and felt that I must email you to thank you so much for the very efficient service and also to let you know how pleased my husband and myself are with this lovely chair and we may well be in touch with you again after Christmas as we are thinking about purchasing another one. Best wishes for Christmas and the New Year. - Dena
Feb 17, 2014We are pleased to announce the arrival of some gorgeous, unique models that we absolutely love! If its jazzy colours,...
Jul 08, 2013LOWEST PRICES ONLINE We pride ourselves on offering our customers only the best prices for our leather, fabric and riser...
Jun 04, 2013EXTRA! EXTRA! MATCHING SIDE TABLES Have you already bought or are thinking of buying the MARS or NEPTUNE Cassini range...
“Thank you so much for your help over the phone yesterday. The chair has arrived and we are so pleased, the base goes well with our oak floor so no problems on that score, and it is so comfortable, I know I have made the right choice. The service has been amazing, less than 24 hours since I placed the order.”